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Our Team

The People Behind Exceptional Packaging

jeff
Co-founder & CEO

Jeff Lin
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Raymond
Co-founder & General Manager

Raymond Wang
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robin
Co-founder & Managing Partner

Robin Tan
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leo
Co-founder & Creative Director

Leo Chao
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Steve
Sales Director

Steve Shih
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Karissa
Revenue Operations Manager

Karissa Tung
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KJ
Senior Industrial Designer

Kamaljit Mallhi
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Paul
Creative Strategy Manager

Paul Des Marais
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Angel
Operations Manager

Angel Lin
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Mega Tjhin
Senior Graphic Designer

Mega Tjhin
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Andy
Intermediate Industrial Designer

Andy Cho
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Jo
Business Strategy & Experience Director

Jo Roat
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Liz
Account Manager

Liz Li
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Jinfa
Supply Chain Manager

Jinfa Zheng
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Ronnie
District Manager

Ronnie Hou
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Jerry
Logistics Manager

Jerry Chang
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Sandy
Finance Manager

Sandy Chang
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Sabrina
Program Manager

Sabrina Pan
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Angus
Quality Manager

Angus Zhu
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Danny
District Manager

Danny Qi
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Penn
Design Manager

Penn Peng
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Trae
Supply Chain Assistant Manager

Trae Zhong
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Brian
Creative Director

Brian Ou Yang
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Irene
Senior Web Designer

Irene Tseng
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Peter
Operations Director

Peter Chang
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Ann
Finance Manager

Ann Tsai
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Jim
Marketing Manager

Jim Lin
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Chloe
Senior Web Designer

Chloe Wang
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Karen
Project Manager

Karen Ko
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Cheryl
Graphic Designer

Cheryl Li
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Tony
Marketing Communications Manager

Tony Lam
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jeff
Co-founder & CEO

Jeff Lin
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Raymond
Co-founder & General Manager

Raymond Wang
More +

robin
Co-founder & Managing Partner

Robin Tan
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leo
Co-founder & Creative Director

Leo Chao
More +

Steve
Sales Director

Steve Shih
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Karissa
Revenue Operations Manager

Karissa Tung
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KJ
Senior Industrial Designer

Kamaljit Malhi
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Paul
Creative Strategy Manager

Paul Des Marais
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Angel
Operations Manager

Angel Lin
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Mega
Senior Graphic Designer

Mega Tjhin
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Andy
Intermediate Industrial Designer

Andy Cho
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Jo
Business Strategy & Experience Director

Jo Roat
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Liz
Account Manager

Liz Li
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Jinfa
Supply Chain Manager

Jinfa Zheng
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Ronnie
District Manager

Ronnie Hou
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Jerry
Logistics Manager

Jerry Chang
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Sandy
Finance Manager

Sandy Chang
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Sabrina
Program Manager

Sabrina Pan
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Angus
Quality Manager

Angus Zhu
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Danny
District Manager

Danny Qi
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Penn
Design Manager

Penn Peng
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Trae
Supply Chain Assistant Manager

Trae Zhong
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Brian
Creative Director

Brian Ou Yang
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Irene
Senior Web Designer

Irene Tseng
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Peter
Operations Director

Peter Chang
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Ann
Finance Manager

Ann Tsai
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Jim
Marketing Manager

Jim Lin
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Chloe
Senior Web Designer

Chloe Wang
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Karen
Project Manager

Karen Ko
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Cheryl
Graphic Designer

Cheryl Li
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Tony
Marketing Communications Manager

Tony Lam
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Speak with an Expert
Graphic Designer
Cheryl Li
From art school to UI design, and now branding and packaging, I’ve explored different areas of design throughout my journey. Along the way, I’ve developed a sharper eye for color, proportion, and detail, and I enjoy refining things until everything feels just right. For me, the most enjoyable part of design is taking an idea and making it better and more complete, step by step. Seeing it finally come to life is always the most rewarding part.

Marketing Communications Manager
Tony Lam
Tony is passionate about helping people understand why things matter. With a background spanning marketing, business, and higher education, he has spent his career turning complex products, services, and ideas into clear, engaging stories. At Zenpack, he focuses on brand communications, community engagement, and strategic partnerships, strengthening the company’s voice and building meaningful connections with customers and partners worldwide. Drawing on experience across North America and Asia, Tony brings a global perspective to every project, combining strategic thinking with a genuine curiosity about the people and experiences behind great brands.

Account Manager
Liz Li
Liz brings more than eight years of experience in business development, account management, and enterprise sales, with a strong track record of building relationships across Fortune 500 manufacturing and technology brands, including Lenovo, ASUS, Delta Electronics, Microsoft, and Merck.

With a background in advertising and marketing, Liz brings a natural instinct for branding and design to every packaging project. She advises clients on aesthetics and creative solutions from day one, and cares deeply about her clients, staying by their side from the first conversation through project completion. Outside of work, she enjoys photography and gallery-hopping.

Business Strategy & Experience Director
Jo Roat
With a career rooted in the design world, Jo has led projects and processes for clients ranging from startups to Fortune 500 companies, spanning diverse industries and global locations for over 15 years. With an MBA in Design Strategy and a strong foundation in systems thinking and collaborative design, Jo has successfully guided as well as strategized on complex, multi-phase initiatives to award-winning outcomes. Jo is driven by a commitment to crafting thoughtful, human-centered experiences that leave lasting impressions on team members, clients, and end-customers. Outside of work, Jo enjoys exploring the world—whether through travel or through food and cooking.

Intermediate Industrial Designer
Andy Cho
Andy brings his diverse design expertise from consulting firms and in-house teams to guide the creative process from concept through production. His mission is to craft meaningful design solutions that balance innovation, sustainability, and functionality for clients, manufacturers, and end users alike. Drawing from his experience in consumer electronics, sustainable packaging, and medical devices, Andy applies cross-disciplinary insights to each project. With a background that blends fine art, music, and industrial design, he approaches challenges with both creative vision and technical rigor, ensuring that every outcome is both elegant and impactful.

Senior Graphic Designer
Mega Tjhin
Mega is a versatile Graphic Designer with over 15 years of experience leading design initiatives and delivering compelling visuals for diverse range of clients. With a specialization in branding and packaging design, Mega excels at creating strategic, user-centered packaging solutions that capture the brand’s look and feel. Her deep understanding of the design process, from concepting to production, ensures seamless workflow and impeccable results.

Mega's work and design aesthetics has garnered prestigious recognition including features in TheDieline, BrandNew, and GD USA. Committed to continuous growth and innovation, she thrives on solving complex design challenges and delivering impactful results for her clients.

Project Manager
Karen Ko
A detail-oriented and results-driven project manager, I use project management to drive brand growth. My strengths lie in cross-department collaboration and timeline control, ensuring every project lands smoothly, efficiently, and with peace of mind.

I have a particular passion for brand revitalization projects—an intensive, collaborative journey that feels like breathing new life into a brand’s soul. I enjoy brainstorming with clients, uncovering brand values, and finding fulfillment in each challenge.

Whether it’s mapping schedules, aligning resources, or problem-solving under pressure, I thrive on being the catalyst for brand growth—while creating a sense of trust and confidence for both the team and our clients.

District Manager
Ronnie Hou
With over a decade of industry experience, Ronnie blends his cheerful personality and professional knowledge to create a pleasant experience for both Zenpack team members and clients as he coordinates various departments and suppliers located in Southern China.

Thanks to his experience working with Fortune 500 companies, Ronnie has a better understanding of client challenges. He maintains several lines of communication to quickly generate solutions for our clients. Ronnie believes that having a good attitude and working in a timely manner to solve problems is the basis for excellent customer service and quality solutions at a reasonable rate.

Senior Web Designer
Chloe Wang
Majoring in Multimedia Design in university, I have worked as a web designer for several renowned e-commerce platforms, gaining extensive experience in e-commerce website design over many years. With a keen eye for aesthetics and quality, I am highly attentive to design details and thoroughly enjoy the creative process of conceptualizing and presenting visual beauty. I aspire to continue learning and embracing challenges in the vast and ever-evolving digital world.

Finance Manager
Ann Tsai
Ann possesses extensive practical experience, specializing in the fields of finance, general affairs, and human resources. She demonstrates exceptional ability in addressing diverse colleague needs, leveraging her profound expertise to exercise strict budget control, ensuring an optimal balance between financial operations and employee well-being. With her adaptable mindset and efficient execution, Ann integrates seamlessly into the team, striving to create a collaborative and positive work environment that fosters overall corporate growth.
Supply Chain Assistant Manager
Trae Zhong
Supply chain management - Assistant Manager, more than 16 years of experience in the packaging industry, good at using data analysis, keen capture of market trends and supplier dynamics, planning and management of supply channels, review suppliers, always control the production delivery time, and have excellent negotiation skills, but also have a strong risk identification and response ability, can timely find and deal with potential problems in the supply chain, to ensure the stable operation of the supply chain.
Finance Manager
Sandy Chang
Sandy is an enthusiastic and dynamic manager, like a magician, transforming basic and monotonous financial tasks into precise and diverse financial services, efficiently integrating them into every process. From accounting to financial decision support, gradually establish solutions to create a complete and smooth operational chain for the company, along with more efficient procedures and security measures.

Sandy has over 20 years of experience in the financial field and has been promoted to Senior Professional Manager after training at the headquarters of a Fortune 500 company. With her calm and meticulous professional planning, she has carefully crafted a solid financial operation plan for Zenpack, effectively preventing and mitigating financial risks.
Design Assistant Manager
Summer Cai
With nearly 15 years of rich experience in the field of packaging structure design, we have been committed to the design of transportation packaging and high-quality packaging of products, and provide customers with packaging scheme optimization, as well as packaging materials and other integration, so as to achieve in-depth services of packaging integration. Over the years, I have always adhered to the core values of "Quality, Efficiency, and Innovation", and am committed to creating added value with green design concepts and providing customers with excellent services.

I firmly believe that through continuous innovation and concern for the environment, we can provide our customers with packaging solutions that not only meet their needs, but also contribute to sustainability. We sincerely look forward to the opportunity to cooperate with you to create a better future.
District Manager
Danny Qi
Over 20 years of business experience, specializing in the packaging field and brand promotion. provided services to a diverse range of industries and various types of companies, from Fortune 500 enterprises to startups. With professional, efficient, and rich in practical experience, with a strong focus on the promotion and application of new materials and new processes.

Business philosophy is centered around problem-solving as the primary pursuit and achieving win-win situations as the ultimate goal. I am dedicated to creating value and serving clients. Your needs are my driving force, and I believe that professional matters should be entrusted to professionals like us to solve.
Design Manager
Penn Peng
Packaging Design Manager in China, he has been involved in the packaging industry for 18 years, and has profound attainments and unique insights in the field of all-paper transportation packaging structure design. The all-paper transportation packaging solutions designed in his work have been used in many industries such as home appliances, auto parts, kitchenware, 3C products, ceramics, electric vehicles, drones, sports equipment and furniture, and has accumulated extremely rich and diverse practical experience.

In addition, he is also proficient in the factory management process and all aspects and processes of manufacturing, and has a comprehensive and in-depth control ability over the whole process of packaging design from concept to actual implementation.
Operations Manager
Angel Lin
Angel is a seasoned finance and operations professional with extensive experience in accounting, financial management, and educational instruction. With a solid track record spanning over years in finance and operations, Angel excels in managing complex financial processes, from accounts payable/receivable to payroll, and provides invaluable project support. Known for a meticulous approach and strong problem-solving skills, Angel delivers high-quality results under pressure and is dedicated to enhancing organizational efficiency.

At Zenpack, Angel's role is dynamic, encompassing financial oversight and project support, ensuring that all aspects of financial operations run smoothly. Her commitment to excellence and adaptability shines through in every project. Outside of her professional sphere, Angel has a passion for continuous learning and exploring new frontiers. Whether diving into the latest programming tools, enjoying peaceful baking time, or delving into mathematical theories, she stays engaged and curious. In her free time, she loves discovering new hobbies and expanding her horizons.
Operations Director
Peter Chang
Peter is a seasoned operations professional with a proven track record of transforming challenges into opportunities. With expertise in procurement, supply chain management, and information technology, he excels at streamlining processes, enhancing team collaboration, and driving sustainable growth.

Peter has successfully collaborated with industry giants like Walmart and Costco, leveraging strategic partnerships to deliver exceptional results. His approach combines innovative thinking, cross-functional leadership, and a commitment to operational excellence, ensuring organizations achieve their goals in competitive markets.
Senior Web Designer
Irene Tseng
Irene majored in Spanish and minored in Japanese in college, but she chose to become a designer, expanding from graphic design to web design. She enjoys the creative process and the sense of accomplishment that comes from solving problems for her clients. She believes that everything she has learned and experienced contributes to her uniqueness as a designer. That's why she always sets goals, continues learning, and isn’t afraid to take on new challenges.
Marketing Manager
Jim Lin
A marketing professional with a finance background and a mixed heritage, I excel at analyzing marketing data from a financial perspective and believe that marketing is all about driving sales. I enjoy spending my free time shopping and observing people. I also have extensive experience in digital advertising, including campaigns on Facebook, Google, LinkedIn, and Amazon.
Revenue Operations Manager
Karissa Tung
Karissa is a highly experienced professional with over 5 years of work in sales, operations, and account management. Optimistic, hardworking, and committed to achieving the highest standards, Karissa has a strong track record of delivering under pressure and providing exceptional service to meet business needs. In her current role at Zenpack, Karissa works with customers throughout the design and production process.

Karissa is adventurous and never stops exploring. She loves being surrounded by the natural beauty of the world, both above and below the surface.
Business Development Director
Jessica Diatlo
Jessica provides over 10 years of experience in client management and product development. With a background in running a successful design studio for 6 years, Jessica has honed exceptional skills in customer service and project management for both design and manufacturing.

Jessica is passionate about taking on challenging, innovative projects and helping clients elevate their customer experiences through creative and effective packaging solutions. With a proven track record of success and a commitment to excellence, Jessica is an asset to clients looking to drive growth and make a lasting impact through their packaging.

Outside of work, Jessica enjoys spending quality time with her family, whether it's soaking up the sun at the lake in the summer or exploring the many museums and parks of New York City throughout the year. Jessica is constantly seeking new adventures and experiences, both professionally and personally.
Creative Strategy Manager
Paul Des Marais
Baltimore native, West Coast transplant. Paul enjoys developing ideas with a team of like-minded creatives, nurturing concepts from white paper to production. From educator to producer to creator, his meandering career has allowed him to develop a diverse range of skills with a common thread: the ability to solve challenging problems. At Zenpack, Paul’s role evolves depending on the project, but he is mainly focused on creative strategy and copywriting. When he’s not making things or helping others to do the same, he spends his free time practicing photography, cycling, and watching bad music videos.
Sales Director
Steve Shih
Steve offers 20 plus years of experience providing personalized assistance and exceptional professional service to his customers. He listens to and understands your ideas so that he can help transform your vision into a solid foundation that will make an immediate and lasting impact on your business. Steve is always implementing cutting-edge solutions for difficult packaging problems and is versatile in managing projects according to client needs. Here at Zenpack, the business development team nurtures projects from beginning to end, helping clients exceed their goals.
Senior Industrial Designer
Kamaljit Mallhi
Kamaljit brings his vast design experience working at startups and branding agencies to help inform the design and development process from beginning to end. His mission is to bring innovative thinking to the process to help sprout elegant solutions that bring considered thinking for all stakeholders, including clients, the manufacturing team, and the end users. Utilizing his experience from packaging, home goods, and furniture, he aims to cross pollinate learnings to every project.
Quality Manager
Angus Zhu
As the Head of Quality Management, Angus plays a key role by using a variety of quality management tools and techniques unique to each project. He also continuously seeks out the newest and best techniques to improve Zenpack’s systems.

With more than 13 years of experience, Angus has supervised a team of IQC / IPQC / FQC / OQC / QA experts to provide quality processes and solutions. He’s also developed inspection specifications for materials and processes. Angus believes that providing the best quality to clients is always within reach!
Program Manager
Sabrina Pan
With seven years of experience in the packaging industry, Sabrina has a deep understanding of each process throughout the design and production stages.

Sabrina is a thoughtful professional with the ability to efficiently handle multiple projects, each well-planned and tracked by both department and client. A true asset to Zenpack’s clients, Sabrina listens to their needs and converts their ideas into viable, efficient solutions.
Logistics Manager
Jerry Chang
Jerry has more than 15 years of experience in trade logistics, including working in Fortune 500 corporate headquarters, customs affairs, and auditing projects departments. His pragmatic planning brings added value to our clients by creating secured logistics solutions.

Jerry is an energetic leader who can take simple, rigid ideas and transform them into reliable, multivariate trading services. Zenpack relies on Jerry’s professional import and export knowledge as well as his logistics experience to continuously improve how our products are delivered.
Creative Director
Brian Ou Yang
Brian manages various services in Taiwan and China, including packaging, graphic design, and marketing. Brian collaborates with the US team for both internal and client projects, including website design and photo & video capturing and editing. Brian’s creative thinking, positive attitude, and problem solving skills make him an incredible asset to both Zenpack and our clients. He’s always looking for new opportunities, new materials, and new packaging solutions.

Brian plays a key role in connecting development and design with business development in the US and Asia. With master’s degrees in both Fine Arts and Industrial Design, Brian combines his unique educational background with his structural engineering experience to create accessible plans for mass production.
Supply Chain Manager
Jinfa Zheng
With more than 30 years of experience, Jinfa is an inclusive supply chain leader who sources and identifies diverse materials and processes to reach or exceed customer demand. His ability to think outside of the box presents a unique problem solving approach within the packaging industry.

Jinfa provides Zenpack clients with optimized packaging materials, the right processes, and the best overall production solutions. He specializes in hardware, molds, and eco-friendly products, and brings exciting eco-friendly combinations to our clients. Zenpack appreciates Jinfa’s supply chain leadership because his ability to locate and utilize resources helps us face any project, no matter the challenge.
Co-founder & Creative Director
Leo Chao
Leo uses his design experience to ensure that Zenpack continues to remain as the industry’s top innovator. His previous experience includes product design, packaging, and brand strategy with well-known brands including Apple, Corsair, Cisco, FitBit, Google, HP, Sonos, Nike, Target, and T3 Micro. Leo oversees Zenpack’s entire design process starting with ideation and creative direction and provides ongoing project leadership, coordination, and mentoring to ensure that ideas become reality for our clients.

Leo graduated from Emily Carr University of Art + Design with a B.I.D. in Industrial Design. Leo’s work has been recognized by iF, Amistar, and IDEA Design Awards, among others. We know that Leo’s experience will continue to support Zenpack’s goal of providing innovative, industry-leading solutions and ideas.
Co-founder & General Manager
Raymond Wang
With more than a decade of experience in the packaging industry, Raymond is an effective executive leader who capitalizes on the knowledge he gained while working in packaging production for some of the world’s leading companies including Apple, Google, and NVIDIA. In addition to his packaging production experience, Raymond also has direct experience in the development and application of innovative materials. He is truly committed to the promotion and use of environmentally friendly recycled materials.

Raymond believes that simple and clear management ensures that Zenpack’s operations team is efficient and prepared to meet the challenges of today and those of the future.
Co-founder & CEO
Jeff Lin
Jeff is a visionary leader whose strategic planning and innovative mindset have propelled Zenpack to become a leading expert in the packaging industry. He emphasizes holistic development in creation, research, communication, and management within Zenpack.

With nearly 20 years of experience in the packaging industry, Jeff has worked on packaging development and execution for diverse industries, including Apple, Google, NVIDIA, Nike, and Costco. He is particularly focused on the balance between brand development and sustainability, driving progress in this crucial area.
Co-founder & Managing Partner
Robin Tan
An inspirational leader, Robin is the driving force of Zenpack. He combines his high-energy personality and creative thinking to help Zenpack solve problems and continue to grow. Robin is beloved by Zenpack’s highly-skilled and talented team members, partners, and clients.

Robin has spent more than 15 years in business development, working with startups and Fortune 500 companies to find creative, longstanding solutions to their most challenging problems. Robin’s dedication and drive ensures that Zenpack continuously provides both innovative services and solutions along with operational excellence.